We serve businesses in Christchurch, Wellington and Auckland with a remarkable under 15-minute response time, achieving a 98% client retention. You can count on us to end your IT frustrations.
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Do you struggle with slow responses from your service provider? Are you tired of getting solutions that are more reactive than proactive? Or is your IT team unable to meet up with the demands?
It's a common story. Many New Zealand businesses lack skilled IT staff or dependable service providers, leading to inconsistent service and inefficient operations.
But there's a solution! At OxygenIT, we offer proactive IT support designed to manage the outcome and not just the technology. With fewer interruptions, you'll experience the freedom to focus on growing your business.
For almost two decades, we've been transforming businesses with our proven expertise and our commitment to excellence.
Our dedicated team is skilled at crafting bespoke IT solutions that address your most pressing challenges. Our IT computer services are designed to ensure seamless operations and impenetrable security.
For every IT issue you may be struggling with, we have a solution. By leveraging cutting-edge technology and industry best practices, we will put an end to your IT frustrations and empower your businesses to thrive.
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This business advisory guide will arm you with 21 critical questions you should ask any IT consultant or company before giving them access to your IT systems. Click the button below for instant download.
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Since 2005, we've pioneered IT solutions that significantly improve operational efficiency.
Starting as a one-man operation, our founder brought enterprise-level service to New Zealand’s SMBs. This foundation has enabled us to excel in providing rapid, reliable IT support and strategic planning that reduces downtime and IT-related frustrations.
We don't just offer quick fixes. Our bespoke approach means that we offer IT support in Wellington, Christchurch, and beyond crafted to fit your unique needs, reducing costs and enhancing productivity across your business.
I remember starting OxygenIT back in 2005 with a vision to bring a higher standard of IT service to New Zealand businesses.
Today, we're more than just a service provider. For many businesses, we're a trusted partner in navigating the complexities of technology.
If you're searching for a reliable remote IT support company, I personally invite you to start a conversation with us. Let's discuss how we can tailor our expertise to help your business thrive.
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The New Zealand business owner's guide to IT support services and fees
If you are not happy with our services in the first 3 months, and if we cannot make it right, we will refund 100% of the service costs.
We prioritise responsiveness. We will answer your phone call within 2 minutes or less, and reply to emails sent during business hours in less than 15 minutes.
We are a one-stop-shop for all your IT needs. From managed IT services, to web development, POS/EFTPOS through to IT servers and cloud, we have you covered.
Our service agreements are free of weasle clauses and exclusions. You'll know exactly what you're paying for and what to expect - no "gotchas" or hidden fees.
Unlike many IT service providers with only few technicians, we are staffed to the level where we can always deliver exceptionally quick and quality services to all our clients.
"With the move of our data from an onsite server to the cloud, we were able to consolidate our four branches into one easy database and OxygenIT made this all possible. We were looking to expand our business by opening another branch, OxygenIT made it simple and easy to add our new branch to the database.."
"I love having the peace of mind that our IT systems are consistently being monitored and fixes are happening without us needing to do anything. As a Practice Manager of a busy law firm, I can't afford to take time to deal with the technical problems, so working with OxygenIT is a HUGE time saver for us. Allowing our lawyers and other employees to work remotely has been a game-changer."
"All your IT needs in one company, an effective service, with our data collated and moved into one central database, all thanks to OxygenIT. Get in touch with them for all your website, Eftpos, hosting and phone service needs. Their great service is made easy with quick response times even at a time of technological meltdowns. We highly recommend OxygenIT not only for their excellent IT services but their brisk communications."
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"OxygenIT helped guide us in implementing sound long-term improvements to empower our staff. The consistency and availability of their services are unmatched, showing that they have our back, particularly when avoiding significant and unnecessary costs. We recommend OxygenIT's services."
"We have the privilege of working with OxygenIT for 15 years. They moved four of our individual databases into a single server, making our data more accessible for all our branches. As long-standing clients of OxygenIT we find their services to be both prompt and to the highest standards."
"When we first began working with OTBT, we encountered several challenges. However, after consulting with Will from OxygenIT, we received invaluable support and advice regarding processes and automation for our business. Additionally, Andrew, the OxygenIT engineer, was outstanding in demonstrating the systems and showing us how everything could be set up to run more efficiently.
Many businesses today are one cyber attack away from losing it all. To ensure this doesn't happen to you, we are offering you an external cybersecurity audit valued at $500 for FREE.
Do I need to tell my existing IT provider - NO
