What is meant by managed IT services?

Managed IT services are tasks handled by a third party, frequently in the context of business information technology services. The managed services model is a way to offload general tasks to an expert in order to reduce costs, improve service quality, or free internal teams to do work that's specific to their business.

What is the difference between managed IT services and IT services?

Managed Services are services provided by a third party to perform the care and feeding of all or some of your applications.

Why are managed IT services important?

Apart from accessing experts and their skills, you also get proactive solutions when you work with managed services. Monitoring and managing your IT helps catch issues before they escalate into serious problems.

Managed IT services

We offer a complete IT service management strategy, personalised for your business. With us, you’ll enjoy managed IT services that are efficient, secure, and always responsive to your needs.

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Enjoy better business outcomes with our managed IT services

Frustrated with IT problems slowing your team down? Annoyed by slow response times? It's time to breathe easy with OxygenIT’s cloud managed IT services.

Your business deserves our IT expertise

At OxygenIT, we take managed IT services to the next level with proactive, personalised support. Whether it's Co-Managed IT, Advanced Cyber Security, or a Virtual CIO guiding your strategy, we offer a comprehensive suite of IT managed services support tailored to your business.

Our team’s over 100 years of combined experience ensures we can tackle any IT challenge efficiently. We leverage automation and AI to reduces IT issues. With an average first response time of 15 minutes during business hours, we've proven our ability to deliver.

Personalised care, proactive it solutions

We make IT support managed services seamless and stress-free. Our Co-Managed IT blends perfectly with your internal team, providing a reliable backbone. With Advanced Cyber Security, we keep threats at bay while our Virtual CIO helps shape a strategic tech roadmap.

Need quick support? Our 24/7 helpdesk resolves issues fast and we use automation and AI to manage your endpoints and streamline IT operations. With our Service Desk as a Service (SDaaS) and Technical Business Reviews (TBRs), we keep everything running smoothly so you can focus on what matters most – your business.

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Experience uninterrupted operations with our reliable IT management services

Are you on the web searching for "IT service management company", "IT managed services companies", "IT managed service providers near me", or "managed it services christchurch"? Look no further! We'll provide the expertise and support you need to keep your operations running smoothly, allowing you to focus on your core business activities with confidence.

IT Helpdesk & Support

Get 24/7/365 support from our friendly and knowledgeable engineers. With an average response time of 15 minutes during business hours, our IT helpdesk ensures quick solutions that minimise downtime and keep your business running smoothly.

Co-Managed IT Services

For our co-managed IT, we use AI and automation to optimise workflows, enhancing efficiency. Our AI-driven triage system customises ticket handling to fit your needs, streamlining every step. Experience the future of ticket handling today.

Service Desk as a Platform (SDaaP)

Revolutionise your service desk with SDaaP. By leveraging advanced AI automation, your business can achieve a powerful synergy that drives innovation, efficiency, and sustained growth.

Robotic Process Automation (RPA)

Transform repetitive tasks into seamless, automated workflows. We design, implement, and manage intelligent automation that improves productivity, accuracy, and efficiency. This frees up your team to focus on strategic initiatives that drive business growth.

Virtual CIO Services

Navigate the complex tech landscape with strategic guidance from our Virtual CIO. From IT roadmapping and budgeting to cybersecurity, we align your technology with business goals, helping you make informed decisions that deliver a clear ROI.

Technical Business Review (TBR)

Gain a deeper understanding of your IT environment with our Technical Business Review. We identify risks, uncover opportunities, and craft a strategic plan that aligns your IT investments with your business goals.

Technology Alignment Process

We evaluate your current IT setup to ensure it aligns with your business goals and supports sustainable growth. By identifying gaps and opportunities, we create a strategic roadmap to help you make smarter decisions that drive peak efficiency.

Let’s transform your business with our reliable IT solutions!

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