IT security: managed SOC
Managed SOC (security operations centre) in Christchurch
A managed SOC collects and correlates security telemetry from your endpoints, Microsoft 365 and network continuously, and puts a security analyst on what it flags. You get threat detection, prioritisation and response to the targets in your service agreement, without building a security team. For New Zealand businesses of 20 to 200 staff.
Or call 0800 242 206
Why choose OxygenIT for managed SOC
Continuous monitoring, analyst review
The platform watches your environment continuously, detecting suspicious behaviour and isolating threats early. A security analyst reviews what it raises and acts on it to the response targets in your agreement.
New Zealand threat landscape expertise
Attacks on New Zealand businesses do not always look like the global headlines. Detection is tuned to what is actually hitting Christchurch and New Zealand organisations, so it is spotted sooner and handled better.
Reduced alert fatigue
You should not have to sift through thousands of meaningless alerts. We filter the noise so your team sees only what needs a decision.
Incident response and escalation
We act to contain threats, stop lateral movement and keep downtime to a minimum. Escalations go to a named person, not a queue.
Clear, business-friendly reporting
Executive overviews for decision makers, technical detail for IT teams, and clean audit trails for regulators and insurers.
Scales with your organisation
Add coverage, expand automation or integrate new detection tools as the business grows. The service flexes without a rebuild.
What our managed SOC service includes
A SOC should not just watch alerts flash by. It should find threats, shut them out and keep your business in control.
Continuous security monitoring
Telemetry from every covered endpoint, identity and cloud service, collected continuously by the platform and validated by an analyst before it becomes an incident.
SIEM and log correlation
Logs from servers, endpoints and cloud platforms correlated to expose the patterns a single system misses and pinpoint early signs of compromise.
Threat detection and alert triage
Most alerts are noise and a few are critical. Each one is validated so your attention goes only to what can hurt you.
Incident response and escalation
When a threat tries to move, response protocols isolate and contain it to keep operations steady and your reputation intact.
Threat intelligence and hunting
Intelligence feeds, attacker-behaviour analytics and hands-on investigation to find threats hiding in plain sight.
Monthly or quarterly security reports
Clear reports showing what was detected, where your defences are strongest, the trends, and the next areas to reinforce.
Compliance and audit support
Every event, incident and change inside the SOC is documented, giving you verifiable evidence for ISO/IEC 27001, SMB1001 and Privacy Act 2020 obligations.
The hours, stated plainly
The monitoring is continuous. The people are not. Our analysts work New Zealand business hours, and the published targets in your service agreement apply inside those hours. After-hours cover is a paid add-on delivered by our United Kingdom team during their working day, with the same targets and the same ticketing system. Between the New Zealand desk closing and the United Kingdom desk opening, and again in the early morning, there is a genuine uncovered gap. We publish that rather than hide it. Automated containment, such as isolating an endpoint, still fires at any hour because the tool does not sleep.
Full targets by priority are on the IT support SLA page.
How our managed SOC works
A structured onboarding keeps risk under control from the first week.
Scoping and onboarding
We define objectives, confirm the systems in scope and agree what matters most to your business, so monitoring is targeted from day one.
Connecting telemetry
Endpoints, Microsoft 365, identity and network sources are connected to the platform and baselined against your normal activity.
Tuning detections
The first weeks separate your normal from your abnormal. Rules are tuned so the alerts that reach a person are real.
Monitoring, triage and response
From there the platform watches continuously, analysts triage and respond to your agreed targets, and every incident is documented.
Reporting and review
Monthly or quarterly reports and a review with your leadership team, feeding into the roadmap if you run our vCSO service.
Benefits of managed SOC services
Detect threats before they disrupt
Abnormal activity and potential compromise identified faster than internal tools alone can manage.
Faster response and recovery
Every event we escalate is already verified, prioritised and backed with clear remediation steps.
Evidence for resilience and compliance
Continuous proof that your environment is monitored and controlled, strengthening your position in every audit.
Lower cost than building it yourself
Running a security team internally is expensive and hard to scale. A managed SOC gives you the capability without the overhead, at a predictable monthly cost.
Defences that keep up
As attacks grow more complex, detections and countermeasures are updated with them.
Security threats our SOC detects
Attacks sneak, spread and strike when you least expect them. The SOC spots trouble early, before it takes down your systems or your reputation:
- Malware and ransomware activity
- Suspicious logins and privilege abuse
- Cloud and Microsoft 365 threats
- Network intrusions
- Insider risk indicators
- Exposed staff credentials, through dark web monitoring
Endpoint coverage comes from endpoint detection and response (EDR), which feeds the SOC.
Managed SOC FAQs
What security tools are used in your managed SOC?
A layered stack of SIEM, EDR, threat intelligence and behavioural analytics. Together they detect, investigate and correlate events across your network, cloud and endpoints so nothing is viewed in isolation.
Can you work with our existing tools?
Yes. We integrate with your current security stack to improve rather than replace what is in place. The job is to close gaps, reduce alert noise and raise detection accuracy without disruption.
Is this suitable for small businesses?
Yes. The service is sized for 20 to 200 staff organisations. You get monitoring, faster detection and analyst response without the cost of an in-house security team. See the wider IT security services it sits alongside.
What types of threats does the managed SOC detect?
Ransomware, malware, phishing, insider abuse and suspicious network or cloud activity. Continuous monitoring exposes threats early, validates the real risks and gives you a clear next step before an incident becomes downtime or data loss.
Is the SOC staffed overnight?
The platform runs continuously. Analysts work New Zealand business hours, with after-hours cover available as a paid add-on from our United Kingdom team. There is an uncovered gap either side of that window, and the SLA page states it.
Talk to a founder about monitoring
Fifteen minutes with a founder, not a sales rep. Tell us what you run and what you can currently see, and we will tell you plainly what a managed SOC would add.
Or call 0800 242 206
