End your IT frustrations with our expert support

We provide reliable, proactive IT services to businesses in Christchurch, Wellington, Auckland, and beyond. Our 98% customer retention rate proves our worth. Looking for dependable IT support?

Are you frustrated with your IT situation?

Inconsistent service? Unresponsive support? We get it. We know how if feels when your IT provider is not delivering the consistent, efficient service you need. It’s stressful having to deal with IT issues that slow down your business.

But imagine having a team that's always there, solving your IT issues quickly and proactively. Picture having a partner who not only understands technology but also values clear communication and swift action. That’s who we are!

Trust OxygenIT to handle all your IT worries

OxygenIT started in 2005 when Tim returned to New Zealand. He was passionate about bringing the kind of enterprise-level IT he had observed overseas to local businesses.

Seeing the gaps in the industry, he set out to provide proactive, reliable, and secure IT services, ensuring that these businesses could thrive without IT headaches.

It’s been two decades and we continue to lead the way in offering dependable IT services. We address common frustrations like poor response times and ineffective solutions, ensuring your business operations run smoothly.

2 mins

Average response time

98%

Customer retention

100 years

Combined experience
Don't just take our word for it, see how satisfied our clients are with our secure IT services christchurch

What our clients say about us

Gary Sheridan
Philip Wareing Group Limited

"Why do we trust OxygenIT? They've exclusively looked after our IT services for the past 12 years. They help manage our onsite server, disaster recovery, backup options and other IT matters. The fast response and personalised approach is greatly appreciated."

Shelley Endacott
Practice Manager, Curtis Vision Optometrist

"With the move of our data from an onsite server to the cloud, we were able to consolidate our four branches into one easy database and OxygenIT made this all possible. We were looking to expand our business by opening another branch, OxygenIT made it simple and easy to add our new branch to the database.."

Jan Johnson
Practice Manager, Argyle Welsh Finnigan Lawyers

"I love having the peace of mind that our IT systems are consistently being monitored and fixes are happening without us needing to do anything. As a Practice Manager of a busy law firm, I can't afford to take time to deal with the technical problems, so working with OxygenIT is a HUGE time saver for us. Allowing our lawyers and other employees to work remotely has been a game-changer."

Sandy White
Business Owner of Express Glass

"All your IT needs in one company, an effective service, with our data collated and moved into one central database, all thanks to OxygenIT. Get in touch with them for all your website, Eftpos, hosting and phone service needs. Their great service is made easy with quick response times even at a time of technological meltdowns. We highly recommend OxygenIT not only for their excellent IT services but their brisk communications."

Matt Cowley
Chief Executive, Tauranga Chamber of Commerce

"OxygenIT helped guide us in implementing sound long-term improvements to empower our staff. The consistency and availability of their services are unmatched, showing that they have our back, particularly when avoiding significant and unnecessary costs. We recommend OxygenIT's services."

Craig Patterson
Director, North Canterbury Vets

"We have the privilege of working with OxygenIT for 15 years. They moved four of our individual databases into a single server, making our data more accessible for all our branches. As long-standing clients of OxygenIT we find their services to be both prompt and to the highest standards."

12 Big Reasons to Choose OxygenIT

Curious to know what makes us different?
These twelve points highlight our commitment to excellence, making us your best choice for IT services.

24/7 support

You’ll never get stranded working with us. We're always here when you need us.

2-minute response time

We will answer your phone call in less than 2 minutes, and reply to emails sent during business hours in less than 15 minutes.

98% customer retention rate

Our clients stay with us because we deliver outstanding service and security.

1/4 hour to resolve issues

Fast resolutions keep your business running. We fix problems quickly so you can get back to business.

100 years of combined experience

Complex IT issues? We’ve been there, done that. We know what to do whenever there’s an issue.

Transparent pricing

With us, you get clear costs with no hidden fees. Just straightforward, honest pricing.

Proactive IT management

We don’t just fix problems; we prevent them from happening in the first place.

Advanced cybersecurity

We deploy the most advanced strategies and solutions to protect your business from threats.

Dedicated service desk

We offer personalised support tailored to your needs. Unlike smaller providers, we have the staff to meet your needs promptly.

Virtual chief security officer services

With us, you’ll get expert security leadership without the hefty full-time cost.

Innovative solutions

We leverage AI for better efficiency, our innovative solutions keep you ahead of the competition.

Single provider for all your IT needs

We are a one-stop-shop for all your IT needs. From managed services to web development and cloud solutions, we handle everything IT.

Who we serve

We serve small to mid-sized businesses in need of proactive IT support. You’ll be a perfect fit if:

You have anything between 50 and 200 endpoints under your management

Your business is located in Christchurch, Wellington, Auckland or surrounding areas

You value innovation, efficiency, productivity and security

You're looking for 24/7 dedicated helpdesk support

Experience faster, safer, and smarter IT with OxygenIT

Here are some of the key benefits you’ll enjoy when you choose us for your IT support services
1
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Lightning-fast response

When something goes wrong, you need help fast. We pride ourselves on responding to calls within 2 minutes and to 95% of email requests within 15 minutes. Our team is always ready to jump in and solve problems, providing the quick assistance you need to stay productive.

2
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Top-notch security

Your security is our priority. We offer a FREE cybersecurity audit (valued at $1500) to pinpoint vulnerabilities and strengthen your defenses. Plus, our regular dark web scans and security checks ensure your sensitive information stays safe.

3
.

Proactive Management

We don’t wait for problems to arise; we believe in fixing them before they start. Our proactive approach to IT management includes regular system checks, updates, and maintenance, ensuring your IT infrastructure is always in top shape.

4
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Cost-effective solutions

Quality IT support doesn’t have to break the bank. Our services are designed to provide maximum value, helping you save money while receiving top-tier support. With transparent pricing and no hidden fees, you get exactly what you pay for.

5
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Dedicated support desk

We’re here for you 24/7. Our dedicated support desk is always ready to help with any IT issues you encounter. We pride ourselves on our exceptional customer service, ensuring you always have a knowledgeable expert to turn to.

6
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Expert guidance

With over 100 years of combined experience, our team offers strategic advice tailored to your needs. From enhancing cybersecurity to optimizing systems, we provide insights that help you make informed decisions and stay ahead.

Check out these amazing FREE offers

Value: $1500

Dark web scan

Our dark web scan service protects your business from unseen threats. To ensure your sensitive data remains secure, your reputation stays intact and your clients' trust is unaffected, we’ll do a detailed check of the dark web for any mention of your business, identify potential breaches and resolve them.

Cybersecurity audit

Our expert team will conduct an in-depth evaluation of your current security measures to identify vulnerabilities and recommend robust solutions tailored to your business needs. This proactive approach ensures your business is protected against all kinds of cyber threats, giving you peace of mind.
Still skeptical?

Check out our satisfaction guarantee

We stand by our services and your satisfaction, so we are delighted to offer you a 100% money-back guarantee. If you're not satisfied in the first 3 months, we'll refund your service costs, no questions asked.

A note from our CEO
Timothy Clarkson
CEO

Let’s improve your IT together

Hi there! I’m Tim, and I started OxygenIT to make a real difference for businesses like yours. If you're like those I speak with every day, you're constantly multitasking, pushing your company forward, and making crucial decisions.

Handling IT disruptions shouldn't be part that. I know how frustrating IT issues can be, and we are here to help you navigate those challenges with ease. Our goal is to provide you with the best IT support so you can focus on running your business.

We’re passionate about what we do, and we’re committed to making your IT experience as smooth and stress-free as possible. Reach out to us today, let’s work together to ensure your business thrives with reliable, efficient, and secure IT solutions.

Discover the difference with OxygenIT

Ready for dependable, proactive IT support?
Fill out the form for a free IT consultation and discover how we can meet your IT needs.

*We promise not to disclose your personal information to any third parties.
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