IT Trends

Why Choose Managed IT Services: Empower Your Business with an MSP

IT Trends
Timothy Clarkson
January 24, 2022

In the ever-evolving landscape of technology, businesses are constantly challenged to maintain pace while ensuring their systems are secure, efficient, and reliable. As the demands on internal IT teams increase, many organisations turn to managed IT services to streamline operations and drive growth.

But what exactly are managed IT services, and why should you choose managed IT services over in-house solutions?

What are managed IT services?

Managed IT services involve outsourcing the responsibility for maintaining, anticipating, and managing a range of processes and functions to improve operations and cut expenses. These services are typically provided by a third-party managed service provider (MSP), offering a proactive approach to IT management and support.

Image showing MSP's expertise in managing organisations' IT environments

The evolution of managed services

The concept of managed services has evolved over the years, adapting to the changing needs of businesses. Initially focusing on basic services like network monitoring and help desk support, managed IT services now encompass a broad spectrum of offerings, including cybersecurity, cloud computing, disaster recovery, and more.

How are managed IT services priced?

Managed IT services are typically priced on a subscription-based model, where businesses pay a contracted monthly fee for services rendered. This predictable pricing structure allows organisations to budget effectively while ensuring they have access to the support they need when they need it.

Illustration highlighting reasons to choose managed IT services

10 types of managed IT services

Explore the diverse range of managed IT services designed to optimise your organisation's technology infrastructure and drive efficiency:

  1. Cybersecurity services: Protect your organisation from cyber threats with comprehensive security solutions tailored to your specific business needs.
  2. Cloud computing: Leverage the power of the cloud to enhance scalability, flexibility, and collaboration within your organisation.
  3. Disaster recovery: Develop and implement a robust disaster recovery plan to minimise downtime and ensure business continuity in the event of a catastrophe.
  4. Help desk support: Access responsive and knowledgeable support to troubleshoot issues and keep your business running smoothly.
  5. Managed print services: Optimise your printing infrastructure to reduce costs and improve efficiency with managed print services.
  6. On-site support: Receive hands-on assistance from qualified technicians to address technical difficulties and maintain uptime.
  7. Proactive maintenance: Stay ahead of potential issues with proactive monitoring and maintenance of your IT systems.
  8. Technical consulting: Get expert guidance on technology decisions and strategies to support your business objectives.
  9. Uptime optimisation: Minimise downtime and maximise productivity with proactive measures to ensure system availability.
  10. Vendor management: Streamline communication and coordination with vendors to optimise service delivery and support.
Visual representation of the support services provided by an MSP

Why you need managed IT services

In today's fast-paced business landscape, managing IT infrastructure may be difficult for organisations. However, partnering with a managed IT services provider offers access to the latest technology solutions, ensuring you have the precise services you require to thrive in the digital age.

Discover the compelling reasons why businesses are turning to managed IT services (MSPs) to optimise their operations and drive success:

  • Access to expertise: Partnering with an MSP gives you access to a team of IT professionals who are much more versed in handling complex technologies and change management.
  • Cost efficiency: Managed IT services operate on a subscription-based model, allowing you to avoid large upfront capital expenditures and budget effectively with fixed monthly costs.
  • Reliability and uptime: MSPs provide proactive monitoring and maintenance to minimise downtime, ensuring your systems are available when you need them most.
  • Scalability: As your business grows, managed services can easily scale to accommodate your evolving technology needs without the hassle of hiring and training additional staff.
  • Cybersecurity protection: Protect your organisation from cyber threats with robust security solutions and proactive threat intelligence provided by experienced cybersecurity professionals.
  • Focus on core business: By outsourcing IT management to a trusted partner, you can focus your resources and attention on core business objectives, driving growth and innovation.
  • 24/7 support: Many MSPs offer round-the-clock support to address emergencies and ensure your systems are always up and running, even outside of traditional business hours.
  • Strategic guidance: Benefit from the strategic insights and technical expertise of your MSP to make informed decisions about technology investments and deployments.
How MSP may enhance your organisation's IT environment

Is your organisation a good fit for fully managed IT services?

Not every organisation may be suited for fully managed IT services. Factors such as the size of your business, the complexity of your IT environment, and your specific technology needs should be taken into consideration when deciding whether to outsource IT management.

Why choose managed IT services over in-house?

When considering whether to manage IT services in-house or outsource to a managed service provider (MSP), it's crucial to ensure your technology is in capable hands. A good MSP is dedicated to helping businesses thrive by providing expert support and strategic guidance.

  • Cost savings: Outsourcing IT management to an MSP can result in significant cost savings compared to maintaining an in-house IT department, particularly for small and medium-sized businesses.
  • Expertise and resources: MSPs offer access to a broader range of expertise and resources than an internal IT team, ensuring your organisation has the support it needs to thrive in a competitive landscape.
  • Predictable budgeting: With a fixed monthly fee for services, managed IT services provide predictable budgeting and eliminate the uncertainty associated with variable IT expenditures.
  • Scalability and flexibility: Managed services can easily scale to meet the changing needs of your business, allowing you to adapt to market conditions and seize new opportunities without being constrained by internal resource limitations.
  • Focus on core competencies: By outsourcing IT management to a trusted partner, your organisation can focus its time and energy on core business objectives, driving innovation and growth without the distraction of managing IT infrastructure.
Image demonstrating how managed IT services can help businesses

Why managed IT services are the smart choice

In conclusion, the benefits of managed IT services are clear: increased efficiency, enhanced security, and cost savings, among others. By partnering with a reliable MSP, organisations can unlock the full potential of their technology investments while focusing on what they do best – running and growing their business.

So, if you're looking to optimise your IT operations and drive success in today's digital age, it's not hard to see why managed IT services are the smart choice.

Outsourcing to a managed IT provider: an effective solution

Boost your productivity with OxygenIT

Ready to supercharge your productivity? Contact OxygenIT today at (0800) 242-206 or email us at sales@oxygenit.co.nz to learn more about how using managed IT services can benefit your business!

There are many signs why a business would choose to outsource its IT

FAQ

What are the benefits of managed IT services?

Managed IT services offer a plethora of benefits for businesses looking to optimise their technology infrastructure. By partnering with a managed IT service provider (MSP), organisations can unlock a range of advantages, including enhanced security services, improved productivity, and cost savings.

MSPs work closely with clients to tailor solutions that meet their specific needs, enabling them to focus on their core business objectives while leaving the management of their IT environment in capable hands.

How can a managed IT service provider help with an organisation's technology needs?

A managed IT service provider plays a crucial role in addressing an organisation's technology needs by offering comprehensive support and expertise. Whether it's managing security services, troubleshooting technical difficulties, or optimising printer infrastructure, MSPs work tirelessly to ensure their clients' technology environments are secure, efficient, and reliable.

By leveraging their knowledge and experience, MSPs enable organisations to stay ahead of the curve and adapt to evolving technology trends.

What are the reasons why you need managed IT services?

There are several compelling reasons why businesses should consider leveraging managed IT services. Firstly, working with an MSP allows organisations to access a range of services that enable them to streamline operations and improve efficiency. From proactive maintenance to disaster recovery planning, MSPs offer a comprehensive suite of solutions designed to meet the unique needs of each client.

Additionally, the managed services model provides a cost-effective approach to IT management, with fixed monthly fees that eliminate the uncertainty associated with variable IT expenditures.

How do managed IT services enable businesses to thrive?

Managed IT services enable businesses to thrive by providing the support and resources needed to maximise productivity and efficiency. By outsourcing IT management to an MSP, organisations can focus on their core business objectives without being bogged down by the complexities of technology infrastructure.

MSPs offer a proactive approach to IT management, ensuring that systems are secure, up-to-date, and operating at peak performance. This enables businesses to stay competitive in today's digital landscape and seize new opportunities for growth.

What makes the managed services model an attractive option?

The managed services model offers several advantages for businesses seeking a more efficient and cost-effective approach to IT management. One of the key benefits is predictability, as organisations pay a fixed monthly fee for services rendered, eliminating the uncertainty associated with variable IT expenditures.

Additionally, MSPs provide access to a team of skilled professionals who are well-versed in handling complex technology challenges. This ensures that businesses receive the support they need to thrive in today's fast-paced business environment.

How does working with an MSP benefit businesses looking to optimise their IT operations?

Working with an MSP offers numerous benefits for businesses looking to optimise their IT operations. Firstly, MSPs provide access to a wide range of services, including security services, help desk support, and disaster recovery planning, enabling businesses to address their technology needs comprehensively.

Additionally, MSPs offer expertise and guidance to help businesses make informed decisions about their IT infrastructure, ensuring that they are leveraging the latest technologies to drive growth and innovation. Overall, partnering with an MSP allows businesses to focus on their core competencies while leaving the management of their IT environment to trusted professionals.

Let’s transform your business with our reliable IT solutions!