IT Security

How SOC as a Service Helps SMEs Build a Scalable Security Operations Centre

soc as a service
IT Security
Sonia Creighton
May 2, 2025

When was the last time you felt fully confident in your business’s security setup?

If you’re like most small to mid-sized business owners, you’re wearing too many hats—keeping operations going, managing people, chasing growth. Cybersecurity? It’s crucial, but also feels like a constant game of catch-up. Hiring an entire in-house SOC (Security Operations Centre) team may sound ideal, but let’s be honest—it’s complex, expensive, and often out of reach.

You want protection that actually works. Not another tool, not another “set and forget” solution, but a security service that provides organisations with real-time monitoring, immediate threat detection, and proactive defence. That’s where SOC as a service (also known as SOCaaS) steps in.

In this guide, we’ll walk you through how businesses just like yours are securing their systems—without the bloated costs or complicated infrastructure. You’ll see how a security operations centre-as-a-service can give you enterprise-grade protection, peace of mind, and space to scale.

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Business owner reviewing real-time threat alerts in a SOC as a Service dashboard

The high cost of building an in-house security operations centre

Building your own in-house SOC sounds empowering. You control every element—your team, your tools, your alerts. But the reality? It’s a financial and operational sinkhole for most small to mid-sized businesses.

You’re not just hiring a SOC manager, a few analysts, and a threat hunter. You’re also investing in the full stack: high-end hardware and software, SIEM tools, threat intelligence feeds, and ongoing training to keep up with the ever-evolving cyber threats landscape. That’s before you even factor in 24/7 coverage—which means shift work, redundancies, and even more cost.

Then there’s the human side. Recruiting skilled security experts who monitor around the clock is hard. Retaining them? Even harder. The talent pool is limited, and large enterprises are scooping them up with offers you simply can’t match.

And here's the kicker: even with all that investment, your in-house security operations can still fall short. Without external benchmarking or specialised expertise, you might miss potential threats, misconfigure security tools, or overlook critical gaps in your security posture.

That’s why many smart business owners are looking at outsourcing security operations, not as a compromise, but as a strategic move to level the playing field.

Scalability without complexity: How SOCaaS grows with your business

One of the biggest frustrations with in-house SOCs is that they don't scale easily. Each time your business grows, adding more users, devices, offices, or cloud systems, your security needs multiply. And unless you've got unlimited budget and time, keeping up just isn't realistic.

That’s where SOC as a service changes the game.

A good SOCaaS provider gives you instant access to a full security operations centre—analysts, tools, 24/7 threat monitoring, and incident response—without the overhead. You're no longer stuck building a team or buying every tool under the sun. Instead, you're tapping into a suite of security services that expands with you.

Need to onboard a new office? Add a few endpoints? Move operations to the cloud? No problem. With SOC on a subscription basis, you only pay for what you need, when you need it. The infrastructure behind it all—SIEM, automation, threat detection, alert triage—is already in place and optimised.

Plus, today’s managed SOC providers are built for flexibility. They integrate with your existing security tools, align with your overall security strategy, and scale effortlessly, whether you're 10 people or 100.

In short, SOCaaS means no more outgrowing your security team—just a smarter, smoother way to stay protected.

Security analysts working together in a cloud-based security operations centre

Key features SMEs should look for in a SOC as a service provider

Choosing the right SOCaaS provider isn’t just about ticking boxes. It’s about finding a long-term partner who understands your risks, aligns with your growth, and delivers more than just alerts. Here’s what to look for when selecting a SOC as a service provider:

  • Rapid detection and response: You need a provider that can identify and mitigate threats quickly. Look for platforms built on SIEM and threat intelligence, with automation to cut through the noise and flag only genuine risks.
  • 24/7 monitoring by a team of security experts: A credible SOC service will have experienced security analysts, not just software. These are the people behind the scenes, investigating anomalies, handling incident response, and keeping your systems safe while you sleep.
  • Proactive threat hunting: It’s not enough to wait for threats to surface. Top-tier SOCaaS providers offer threat hunting to find vulnerabilities before they’re exploited—this is your first line of defence against sophisticated cyber threats.
  • Clear reporting and communication: You deserve to know what’s going on. Look for providers who deliver easy-to-read security reports, summaries of security alerts, and recommendations to improve your overall security posture.
  • Flexible integration with existing systems: Your current security stack doesn’t have to be thrown out. The best providers will leverage what you already have, plugging into your endpoint tools, cloud systems, and network monitoring dashboards.
  • Proven experience with SMEs: Your business isn’t a tech giant, and that’s okay. What matters is finding a provider with a history of supporting businesses like yours, offering tailored solutions, and reliable outcomes.
IT manager partnering with a managed SOC provider to strengthen cyber defences

Final thoughts

Let’s be honest—cybersecurity doesn’t keep you up at night because you don’t care. It’s because you do. But as a business owner, there’s only so much you can manage on your own.

You shouldn’t have to build an entire in-house SOC, chase down every security alert, or scramble during an attack. What you really need is a trusted partner. A SOC as a service that acts like an extension of your team, offering expert guidance, comprehensive security management, and around-the-clock vigilance.

Whether you're looking to replace your in-house security, reduce IT overwhelm, or finally get proactive about protecting your data, a SOC service built on experience and tailored to SMEs is the most cost-effective and scalable way to go.

And that’s exactly what our team at OxygenIT has been delivering. With near-instant response times, a 98% retention rate, and a proven record supporting businesses across Christchurch, we’re not just another third-party provider. We are a partner who gets it—because they’ve built their business by helping others protect theirs.

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Frequently asked questions

What is a SOC security operation centre, and why does my business need one?

A SOC security operation centre is a centralised unit where a security team monitors, detects, investigates, and responds to security threats—around the clock. It plays a critical role in strengthening your organisation’s security, especially when the stakes are high and the cost of downtime is even higher.

How does a SOC service differ from a traditional SOC?

A SOC service, often delivered as an operations centre as a service, removes the need for on-site infrastructure. Instead of building a dedicated SOC, you get access to a cloud-based security solution with full response capabilities, expert SOC analysts, and advanced tools like SIEM and threat intelligence—all via the cloud.

What are the benefits of SOC for small to mid-sized businesses?

The biggest benefits of SOC for SMEs include faster remediation, access to enterprise-grade security services, and 24/7 protection without needing a large internal SOC team. It also enables rapid triage and smart security monitoring through platforms like security information and event management systems.

How do managed SOC providers improve my existing security?

Managed SOC providers work alongside your organisation’s tools, enhancing visibility, tightening your level of security, and reducing manual workloads through automation and managed detection and response. They act as an external SOC team—always on, always ready.

Can a SOCaaS solution really handle advanced cyber threats?

Absolutely. With tools like SIEM, access to threat intelligence, and platforms such as Palo Alto Networks, today’s SOCaaS platforms can identify potential security breaches before they escalate. They rely on experienced analysts, machine learning, and a tried-and-tested set of security protocols to neutralise threats early.

Is outsourcing security operations really worth it?

Yes, especially when you consider the cost and complexity of maintaining an on-premises SOC. Outsourcing security operations allows you to access a range of services without heavy investment, while maintaining a high service level and improving your overall security posture.

Let’s transform your business with our reliable IT solutions!