Tim Clarkson If your server goes down at 9.15am, we have responded by 9.30am and the target to have you working again is 11.15am. Those are the numbers in our service level agreement, not an aspiration, and we report against them every month. Most IT support pages in New Zealand will tell you they are responsive, proactive […]
Leading institutions like MIT and Harvard Business Review are offering crucial guidance for organisations navigating the complexities of AI implementation. As businesses increasingly adopt AI, understanding the strategic approaches to maximise its value is paramount. Experts emphasize a shift from task optimisation to comprehensive workflow redesign and a human-centric approach to AI integration. Key Takeaways […]
Curious what your MSP actually does between invoices? The answer might surprise you, or make you ask tougher questions.
Discover how Christchurch businesses switch IT providers seamlessly, without a single minute of downtime, using this proven step-by-step strategy.
Keeping your business’s computer network running smoothly is a big deal. When things go wrong, it can really mess with your day-to-day work. This guide is all about how to keep an eye on your network, or network monitoring, so you can catch problems before they even start. We’ll talk about what you need to […]
Why do most NZ small businesses think they’re protected when their backup strategy has critical gaps that could destroy everything?
Getting your Microsoft 365 setup right from the start can feel like a big task. There are a lot of moving parts, and if you’re not careful, you might end up with a system that doesn’t quite fit your needs. This guide is here to help you through the process, breaking down the steps to […]
Overlooking even one critical question before signing with a managed IT provider could leave your NZ business dangerously exposed.
Critical gaps hide in plain sight during standard NZ IT audits, and what most businesses overlook could be their biggest vulnerability.
In today’s fast-paced digital world, keeping your business’s information safe is a big deal. Things can go wrong fast, whether it’s a technical glitch, a cyber attack, or something else entirely. Having a solid plan for data backup and recovery isn’t just a good idea anymore; it’s how businesses stay afloat. This article looks at […]
We support New Zealand businesses of 20 to 200 staff, from Christchurch, with response targets we publish.
ISO 27001 and ISO 42001 certified, independently audited annually.
Sales 0800 242 206
Support 0800 101 095
[email protected]
Christchurch and Wellington.
Engineer in Auckland.
