For NZ organisations with 50+ staff and an internal IT team
Your internal IT team is great at the work you hired them for. The other 40% of their week is the part you didn’t.
Patching, after-hours helpdesk, audit prep, vendor management, the backlog of projects that never quite gets finished. We don’t replace your team. We sit alongside them, take the routine work off their plate, and back them up when something bigger lands.
Get Your Co-Managed IT Readiness AuditFour quick questions, then pick a time. No obligation.
Prefer the phone? Call 0800 242 206. We answer in under 11 seconds.
- Supporting NZ businesses since 2005
- 100+ organisations, 20 to 200 staff
- Phones answered in under 11 seconds
- 98% client retention (Canterbury clients, 2022 to 2025)
ISO 27001 + ISO 42001 certified, independently audited annually
What co-managed actually means
Here is the version of co-managed most internal IT teams have been burned by.
A provider says they’ll “support” your team. What that means in practice is a ticketing queue, an offshore helpdesk, and a phone call that gets returned three hours later. Your team is still doing the patching, still chasing the printer, still waking up for after-hours incidents. The invoice goes up. The pressure on your people does not.
That is not co-managed. That is outsourced with extra steps.
The version that works is the opposite. Your internal team owns the roadmap, the strategic projects, and the relationship with the business. We pick up the routine, the helpdesk overflow, the after-hours coverage, the audit and compliance work, and the specialist projects your team doesn’t have time for. Your people get to focus on the work only they can do. When something big lands, they have a second team behind them.
That is the gap our Co-Managed IT Readiness Audit closes. We look at where your team is spending their time, where the gaps are, and where we can take work off their plate without anyone losing control.
Four quick questions, then pick a time. No obligation.
What your internal team gets back
1. Their week back.
Patching, monitoring, after-hours helpdesk, vendor escalations, ticket triage. The work that fills calendars and never gets to a strategic project. We take it.
2. Specialist depth on tap.
Cyber security, compliance, infrastructure, Microsoft 365, cloud. The projects where one or two generalists don’t have the time to be experts. We have the specialists, ready when the work is ready.
3. After-hours and incident cover.
A second team behind your team when something goes wrong after 5pm, on a weekend, or during a board week. Real humans, NZ-based, picking up fast. Not an answering service.
What the co-managed model looks like
Service desk as a service.
First-line and second-line support overflow for your internal team, with a NZ-based helpdesk that picks up the phone in under 11 seconds.
Proactive IT management.
Patching, monitoring, regular reviews, best-practice implementation. The work that keeps the lights on, taken off your team’s plate.
Cyber security and vCSO.
Advanced security, audits, virtual Chief Security Officer cover, and the documentation your insurer and your auditors actually want to see.
Project and specialist cover.
Cloud migrations, infrastructure projects, Microsoft 365 work, compliance projects. The work that needs specialists, delivered by specialists.
We work alongside internal IT teams at 50-staff firms running lean, and at 120-staff organisations with established IT functions.
In their words
…As a Practice Manager of a busy law firm, I can’t afford to take time to deal with the technical problems, so working with OxygenIT is a HUGE time saver for us. Allowing our lawyers and other employees to work remotely has been a game-changer.
OxygenIT helped guide us in implementing sound long-term improvements to empower our staff. The consistency and availability of their services are unmatched, showing that they have our back, particularly when avoiding significant and unnecessary costs. We recommend OxygenIT’s services.
With the move of our data from an onsite server to the cloud, we were able to consolidate our four branches into one easy database and OxygenIT made this all possible. We were looking to expand our business by opening another branch, OxygenIT made it simple and easy to add our new branch to the database.
Four quick questions, then pick a time. No obligation.
What the Co-Managed IT Readiness Audit covers
This is not a generic “let’s talk about your IT” call. We look at where your internal team’s time is going, where the gaps are, and what co-managed would actually change for them.
What we look at:
- How your internal team’s week is currently spent, and where the biggest time sinks are
- The helpdesk load and after-hours incidents over the last 90 days
- Cyber security posture: the controls insurers and auditors actually ask about
- The project backlog, and what would unblock it
- Where co-managed support would change the picture, and where it wouldn’t
What you get:
- A clear written picture of where your team is overloaded
- A proposed split: what OxygenIT would pick up, what stays with your team
- A fixed monthly price for the co-managed layer, based on the audit’s findings
How it works
- Answer four questions. Takes about a minute, tells us if we’re a fit.
- Pick a time. You’ll be redirected straight to the booking calendar.
- Get your audit. A written picture of where your team is overloaded, and what co-managed would look like.
Four quick questions, then pick a time. No obligation.
Straight answers.
What’s the minimum size you work with for co-managed?
Do you replace our internal team?
How is co-managed different from managed IT?
Do you only work with Christchurch firms?
What does the audit cost?
What happens after the audit?
How is OxygenIT different from other IT companies?
Give your internal IT team their week back.
Four questions. One booked call. A written picture of where your team is overloaded, and what co-managed would change.
Having trouble with the form? Open it on its own page. Or call 0800 242 206. We answer in under 11 seconds.