Professional IT services
Professional IT services for NZ businesses of 20 to 200 staff
Project and advisory work that sits beside managed IT: practical AI in three published steps from an ISO 42001 certified provider, business continuity, Microsoft 365 optimisation, process automation, and software and workflow consulting. Run from Christchurch by a New Zealand team, for clients anywhere in the country.
Each service is a scoped engagement with a written outcome, not an hourly rate. Where a price is published, it is on this page and on the pricing page. Where it is not, the engagement is quoted after a short discovery, and the quote is fixed.
Or call 0800 242 206
AI for businesses under 300 staff
Crawl, walk, run: practical AI with published prices
Most AI projects fail because they start too big. We start with one paid, fixed-price win, prove it in weeks, then build from there. Each rung is proven before you pay for the next.
Rung 1
Crawl, from $3,500 fixed
A paid first step, 2 to 4 weeks: an AI readiness check, an AI acceptable use policy for your team and one quick win live.
Rung 2
Walk, from $12,000 build
Plus support from $750 a month. One automation, integration or tool built into a core workflow, in your own Microsoft 365 or Claude tenant.
Rung 3
Run, $25 to $50 per user per month
Managed AI across the business on your existing OxygenIT agreement: tool visibility, policy reviews, quarterly AI health checks and an AI helpdesk.
300+ staff
90-Day AI Challenge, from $45,000
Governed AI across your departments in 90 days, delivered 1:1 by Tim Clarkson. Then Managed AI Governance from $25 per user per month.
All prices NZD excl. GST. We never sell above your rung. The 10-question AI Qualifier gives you your starting rung and its price in about 3 minutes.
The five professional services
AI runs in the published rungs above. The other four are each delivered as six workstreams over a first 30, 60 and 90 days, with a documented handover at the end. The pages below set out the triggers, the inclusions and the engagement sizes for each.
AI services: Crawl, Walk, Run
Practical AI in three published steps, from a readiness check and one quick win to managed AI across the business, with governance built in by an ISO 42001 certified provider. Crawl starts from $3,500. With 300 or more staff, the 90-Day AI Challenge is from $45,000.
Business continuity and disaster recovery
Immutable backups, a written disaster recovery plan with recovery time and recovery point objectives, an incident response playbook, a quarterly test restore and an annual live exercise. A monthly retainer plus a setup project.
Microsoft 365 optimisation
Licence review and right-sizing, security hardening, identity and access, Teams and SharePoint design, independent Microsoft 365 backup and Copilot readiness. A fixed-fee project scaled to the tenant.
Process automation
Repetitive work moved onto Power Automate, Power Apps and SharePoint, which you already pay for. Every automation is designed, signed off, tested, logged and documented. A fixed-fee project per process, or a retainer for a rolling programme.
Software and workflow consulting
The real process mapped end to end, the friction ranked, a future-state workflow signed off, then the integrations built and rolled out with a pilot group. A fixed-fee project per process or functional area.
What is published
The prices we publish, and the ones we quote
Almost no New Zealand IT provider publishes a project price. We publish the ones that are the same for every client, and we say plainly which ones are not.
- AI, under 300 staff: Crawl from $3,500 fixed. Walk from $12,000 build plus support from $750 a month. Run, managed AI, $25 to $50 per user per month. Detail at AI services.
- 90-Day AI Challenge, 300+ staff: from $45,000 fixed fee. Then Managed AI Governance from $25 per user per month. Detail at the 90-Day AI Challenge and AI governance cost in NZ.
- Virtual CIO: $2,000 a day, the same rate from 20 staff to 200, with no call-out fee. The day count sets the total. Detail at virtual CIO cost in NZ. Included on Fully Managed IT and Complete IT.
- Business continuity, Microsoft 365 optimisation, process automation and workflow consulting are scoped to outcomes and quoted as fixed fees after discovery. Each page sets out the three engagement sizes, from a 20 to 50 staff firm with a single-site Microsoft 365 footprint up to 100 to 200 staff, regulated or multi-entity groups.
Priced at November 2026, NZD excluding GST. Every price we publish is on the pricing page.
How an engagement runs
- First 30 days: discovery and design. We sit with the people who do the work, map what actually happens rather than what the procedure says, and write the target state. Your operations lead and sponsor sign it off before anything is built.
- Days 30 to 60: build and test. Changes are built on tools you already own where they can be, tested against real cases with a pilot group, and logged so you can see what ran and when.
- Days 60 to 90: rollout and handover. Short, role-specific training. Quick reference guides. Documented workflows and runbooks with a named owner in your team, so new staff can pick it up without the original builder in the room.
You own what is built. There is no lock-in on an automation, a workflow or a plan, and you can take it fully in-house or keep OxygenIT on for changes and support.
Why the certifications matter here
Project work touches the data that matters most: client records, financials, staff information, approvals. Two independently audited certifications sit behind every engagement.
- ISO 27001. The same information security controls OxygenIT runs internally are applied to every workflow, automation and backup design we build for you.
- ISO 42001. The international standard for AI management. Any automation or Microsoft 365 rollout that uses AI, from meeting summaries to document classification to Copilot, comes with a tool inventory, data boundary controls, human-in-the-loop checkpoints and governance documentation.
The same documentation supports a cyber insurance renewal, a Privacy Act 2020 breach readiness position and an SMB1001 or ISO 27001 certification programme. See licensing, insurance and credentials for the certificates.
Professional IT services, common questions
What are professional IT services?
Scoped project and advisory work, as distinct from the monthly managed IT agreement. At OxygenIT that means business continuity and disaster recovery planning, Microsoft 365 optimisation, process automation, software and workflow consulting, AI services and virtual CIO work. Each has a defined outcome, a fixed fee or published rate, and a documented handover.
Do I need to be a managed IT client to buy a project?
No. Business continuity, Microsoft 365 optimisation, automation, workflow, Crawl, Walk and the 90-Day AI Challenge are sold on their own. Run, managed AI, sits on an OxygenIT agreement. Managed IT clients get the virtual CIO included on Fully Managed IT and Complete IT, and the technical business review included from Managed IT Support up, so some of this work is already inside the monthly price for them.
Why do you not publish an hourly rate for project work?
Because an hourly rate rewards the slow provider. Every engagement is scoped to an outcome and quoted as a fixed fee after discovery, so you know the total before you commit. The prices that are the same for every client, AI and the virtual CIO day rate, are published.
How much does business continuity planning cost?
It is a monthly retainer plus a project fee for the initial plan build and testing, scaled to the size and complexity of the environment. The three engagement sizes are set out on the business continuity page. Ask for indicative pricing for your business.
What does AI cost?
Under 300 staff, it runs in three rungs: Crawl from $3,500 fixed, Walk from $12,000 plus support from $750 a month, and Run at $25 to $50 per user per month, all excluding GST. With 300 or more staff, the 90-Day AI Challenge is from $45,000, then Managed AI Governance from $25 per user per month. OxygenIT is ISO 42001 certified, which is the international standard for AI management. The breakdown is at AI governance cost in NZ.
Who owns an automation or workflow after it is built?
You do. Every automation is documented in plain English, owned by a named person in your team and supported by OxygenIT only if you choose. You can take ownership fully in-house or keep us on for changes.
Do you work outside Christchurch?
Yes. Discovery is done in person where practical and remotely where efficient. The New Zealand team has engineers in Auckland, Wellington and Christchurch, and project work is delivered across the country.
Fifteen minutes with the founder
Tim Clarkson founded OxygenIT in 2005. The first call is 15 minutes, with him, to work out whether we are the right fit for your business. If we are not, he will say so.
Or call 0800 242 206
