The 3 Options For IT Service Models And How To Choose The Best One

This article helps New Zealand small and medium-sized businesses (SMEs) navigate the often confusing world of IT support. It breaks down the three main options: break-fix, managed IT services, and technology as a service (TaaS). It helps business owners choose the best option based on their specific needs and budget.

IT Support

Support

Frustrated by IT delays? Oxygen IT’s remote IT support delivers fast, secure solutions to fix your issues remotely—no waiting for on-site visits. Get real-time help so your business stays focused on growth, not IT glitches.

Service Desk as a Platform (SDaaP)

Service Desk as a Platform (SDaaP)

Our smart IT service desk solution fosters seamless collaboration between your team, vendors, and experts—boosting end-user satisfaction beyond a simple ticketing system.

Security Awareness Training – Identify Phishing Emails

By creating an engaging security awareness program that fosters an open dialogue between management and employees, organizations can ensure their personnel understand what actions are necessary for safeguarding sensitive information.

Penetration Testing

Penetration Testing

Stay ahead of cybercriminals with our expert penetration testing services. We simulate real-world attacks to find vulnerabilities before hackers can. You get a detailed report with actionable insights to strengthen your defences and protect your business.