Managed IT services

Managed IT services
January 13, 2026

Get personalised managed IT services in Christchurch. We deliver a complete IT service management strategy that keeps your business efficient, secure, and running smoothly, so you can breathe easy.

Enjoy better business outcomes with our managed IT services

Frustrated by IT issues and slow support? Our managed IT services in Christchurch deliver fast, proactive IT support so your business runs smoothly and you can focus on growth.

Your business deserves our IT expertise

We deliver managed IT services with proactive, personalised IT support. Our suite includes Co-Managed IT, advanced Cyber Security, and Virtual CIO strategy tailored to your business. With 100+ years’ experience, we ensure scalable, secure IT and respond within 15 minutes for reliable support.

Personalised care, proactive it solutions

Our managed IT services make technology seamless. We act as your proactive partner, blending Co-Managed IT with your team and protecting you with Advanced Cyber Security. From our rapid-response 24/7 helpdesk and Service Desk as a Service (SDaaS) to strategic guidance from our Virtual CIO and Technical Business Reviews (TBRs), we handle the details so you can focus on growth.

Experience uninterrupted operations with our reliable IT management services

Looking for a reliable IT service management company in Christchurch? As a leading local managed service provider, we deliver the expertise and proactive support you need. We keep your operations running smoothly, giving you the confidence to focus on your core business.

01. IT Helpdesk & Support

Get responsive IT support services in Christchurch. Our friendly engineers respond in under 15 minutes during business hours (typically answering the phone in less than 60 seconds) delivering quick solutions that minimise downtime and keep your business running smoothly.

02. Co-Managed IT Services

For our co-managed IT, we use AI and automation to optimise workflows, enhancing efficiency. Our AI-driven triage system customises ticket handling to fit your needs, streamlining every step. Experience the future of ticket handling today.

03. Service Desk as a Platform (SDaaP)

Revolutionise your service desk with SDaaP. By leveraging advanced AI automation, your business can achieve a powerful synergy that drives innovation, efficiency, and sustained growth.

04. Robotic Process Automation (RPA)

Transform repetitive tasks into seamless, automated workflows. We design, implement, and manage intelligent automation that improves productivity, accuracy, and efficiency. This frees up your team to focus on strategic initiatives that drive business growth.

05. Virtual CIO Services

Navigate the complex tech landscape with strategic guidance from our Virtual CIO. From IT roadmapping and budgeting to cybersecurity, we align your technology with business goals, helping you make informed decisions that deliver a clear ROI.

06. Technical Business Review (TBR)

Gain a deeper understanding of your IT environment with our Technical Business Review. We identify risks, uncover opportunities, and craft a strategic plan that aligns your IT investments with your business goals.

07. Technology Alignment Process

We evaluate your current IT setup to ensure it aligns with your business goals and supports sustainable growth. By identifying gaps and opportunities, we create a strategic roadmap to help you make smarter decisions that drive peak efficiency.

Frequently Asked Questions About Managed IT Services

What is the difference between IT service management (ITSM) and managed services?

ITSM is the strategic framework aligning IT with business goals. Managed IT services provide proactive, day-to-day IT support and security to keep your systems running smoothly and efficiently.

How much do managed IT services cost?

Managed IT services cost varies by your business size and needs. We offer predictable monthly pricing that saves you from costly downtime and expensive in-house hires, delivering reliable IT support and value.

What is the difference between a managed service provider (MSP) and SaaS?

SaaS provides a single software application, while a managed service provider (MSP) like Oxygen IT acts as your technology partner. We manage your entire IT environment to ensure everything works together seamlessly.

How quickly can I get support from Oxygen IT?

You get a response from our expert team in under 15 minutes during business hours, every time. Our commitment to rapid response ensures your business experiences minimal disruption.

How do I get started with managed IT services in Christchurch?

Getting started is easy—simply book a free, no-obligation consultation with our experts. We’ll discuss your business challenges and create a tailored IT strategy for you.

Let’s transform your business with our reliable IT solutions!